FREQUENTLY ASKED QUESTIONS

How do I Consign with you?

• • If you are a first time Consignor, click here to get started! If you have consigned with us within the last 2+ years, you are able to drop off at your convenience Tues-Friday 10-3, Saturday 10-1. Find out more by reading How We Work.

What is your consignment percentage?

• • Unlike most consignment shops, we operate on a 50/50 split. Plus, if your item goes for $200 or more, we bump it up to 60% for you. And by utilizing our online shop & ebay, your items have the best chances of selling. Any online selling fees are split 50/50.
  • The consignment period is 60 days for in-store items, 90 days for online items.

Are there brands you DO or DO NOT accept?

• • Yes! Our experience has proven that better brands & casual styles sell best at our store.  See Accepted Brands and Brands We Do Not Accept for more details.  

How do I get paid for my items?

• • You can call or stop into the shop to check on the funds in your account. We can mail checks, or cash you out in person. Details on what items sold can be printed upon request.

What happens to my items once my consignment has ended?

• • You will receive a consignment receipt when you drop off, and an end date will be stated at the bottom. It is your responsibility to check in with us at the end of your consignment period.
  • Consignors have two options once the consignment period is over.  Upon request, and with a few days notice, we can pull unsold items and hold them for pickup. Otherwise, any remaining items will be left on clearance or pulled and donated to the clothing bank associated with Lancaster Food Hub in Lancaster City.
  • Any pulled items not picked up after 10 days will be donated.

Are you seasonal?

• • Yes! See below for a general calendar of our consignment seasons. We accept ATHLETIC/ATHLEISURE WEAR, JEWELRY, & PERFUMES all year round.

January - March 

Transitional - fleece, long sleeves, athleisure, jeans,

booties, flats, lighter weight jackets

March - May 

 Spring - 3/4 sleeves, short sleeves, cropped pants,

 dresses, sandals, flats. Spring Handbags.

April - June

Summer - shorts, sleeveless tops, linens,

casual sundresses, swimwear (new), sandals. Summer handbags.

NO DROP OFFS JUNE 20 - JULY 31

August - October

Fall - sweaters, long sleeves, denim, leggings,

boots, jackets, outer vests.

November - December

 Winter - puffer coats, heavy sweaters,

boots, fleeces.

Do you have storewide sales?

• • Yes! Our ticket colors are designated by month, and all items operate on the same markdown schedule. The first 10% discount occurs on an item's 39th day on consignment. 
  • Any special sales are stacked on an item's current markdown.

Do you have a rewards program?

• • Heck yes we do! We offer a point system here. Every $2 spent earns you 1 point. 100 points earned gets you $10 off your next purchase!
  • Points are stackable up to 400 points for $40 off.
  • Points expire 180 days from most recent purchase.